Doing A Scan Of The Computer’s Physical Memory

Doing a scan of the computer’s physical memory can help you identify memory (RAM) problems which could cause this issue. We are tentatively recommending users try memory scan utilities such as the Windows Memory Diagnostic, available directly from Microsoft.

We recommend the extended test suite, which takes the longest time to run but is the most thorough test suite available with this tool. Please ensure that you follow the directions properly when using the tool. If any pearl necklaces errors are found while it runs it could indicate that a physical error exists with your memory (RAM) and you will want to contact your system manufacturer or the RAM manufacturer for assistance in replacing it.

Windows Vista includes its own RAM diagnostic tool, please see our Windows Vista Memory Diagnostic Tool section for instructions.

Make sure you have all the latest Motherboard drivers. Motherboard drivers will be available on your motherboard or system manufacturer’s pearl necklace site. It is important that you follow all precautions given by your motherboard manufacturer when updating drivers or firmware. If you have any concerns about this step, please contact your motherboard or system manufacturer for assistance. Links to manufacturers’ web sites can be found here.

You also want to make sure you have all the available updates from Microsoft.

Uninstall, Scandisk and Defrag, Reinstall, and Patch

Before following these steps, users should uninstall World of Warcraft/Burning Crusade by going to:
Start – Programs – World of Warcraft – Uninstall World of Warcraft
Once the uninstallation is pearl jewelry complete, go into your hard drive, into the folder called “Program Files,” and then delete the entire “World of Warcraft” folder.

Now you’re set to run a thorough scandisk and defrag of your hard drive(s). You will probably find it helpful to disable your pearl ring screen saver and power management features before you scandisk or defrag. Sometimes Windows will restart the defragmentation and/or scandisk if your screen saver or power management kicks in.